You can look up the email address or other information about a user, including a listing of all their shared cases. You will need to know part of the user’s name, email address, or login ID.
Select the Go ⇢ Users menu, then start typing the name or login information of the user you are searching for. The system will auto-suggest as you are typing. Click Display button when the user has been selected.
Next: Emailing Cases
